Say hello.

Hey, it’s Jioha …

If you have a question, comment, support issue, or just want to say hi, please use the form below.

If your message is straightforward, we will get back to you within 48 hours. (Full disclosure: I try to read and respond to every personal email, but it’s not always possible within a timeframe you might consider reasonable.)

Order/Payment Inquiries

We use Stripe and PayPal to process orders. Occasionally, a working credit card can be rejected — either by Stripe, PayPal or the card issuer. If that happens to you, reach out through the form below and we’ll make it right.

For direct messages, we aim to respond within 24 hours. It’s generally faster during the week and slower during weekends and holidays.

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P.S.

If you want to send regular mail, our company mailing address is: 7715 South Cottage Grove Avenue, #19042, Chicago, Illinois, 60619, United States.